The ServiceNow system administrator requires to update the workflow turnstile activity sys_ids for the system properties if the system administrator checks out or publishes the vRealize Automation Request Workflow.
Prerequisites
You must be the ServiceNow system administrator.
Procedure
- Log in to ServiceNow as a system administrator.
- From the left pane, go to vRealize Automation > System Properties.
- In Search, search for
x_vmw_cloudservice.Request re-trigger turnstile activity sys_id
.
- Update
sys_id
and then click Update to save.
- In Search, search for
x_vmw_cloudservice.Request Iteration turnstile activity sys_id
.
- Update the
sys_id
and then click Update to save.