The system administrator can create Service Catalog for catalog items to use the Native UI for the vRealize Automation for ServiceNow ITSM application.


You must be the ServiceNow system administrator.


  1. Log in to ServiceNow as a system administrator.
  2. Go to Self Service > Service Catalog.
  3. Click the plus (+) icon.
  4. Search for vRA Items category for vRealize Automation Catalog items and click Add here.
  5. Search for vRA Actions category for deployment and resource day 2 actions and click Add here.