The vRealize Automation for ServiceNow ITSM application 8.9 is available on the ServiceNow Store and the following are the highlights of the release.

This application is available for use with the on-premises and cloud versions of vRealize Automation.


  • Description field support for catalog items.

  • Implemented Bind field support for catalog items and custom Day-2 actions.

  • Implemented custom categories support for catalog items and Day-2 actions.