Installation of MID Server

When you are using the VMware vRealize Automation on-premise version, prior to the installation of the VMware vRealize Automation ITSM Application for ServiceNow, you must configure a MID server. The configured MID Server acts as a communication bridge between the ServiceNow platform and the VMware vRealize Automation application.

Refer to the ServiceNow documentation to install a MID Server.

• For the Quebec release, see ServiceNow Quebec Release Documentation.

• For the Rome release, see ServiceNow Rome Release Documentation.

• For the San Diego release, see ServiceNow San Diego Release Documentation.

Note:

• For better performance, use a dedicated MID Server for the VMware vRealize Automation ITSM Application for ServiceNow.

• The MID Server configuration is not required if you are using the VMware vRealize Automation Cloud version.