The deployments and resources are not visible in the ServiceNow.
Even after running the scheduled job, deployments and resources are not displayed in ServiceNow.
This problem occurs as some fields in the
CMDB_ci_appl table has mandatory conditions.
Right-click on the header bar, navigate to configure and open the
Check if the following mandatory field is set to
Locate the mandatory fields that are set
true, make them non-mandatory, and save them.
Check if you are allowed to make any changes in the
CMDB_ci_appltable. If not, then you need to make changes in the
To make changes, perform the following:
x_vmw_cloudservice_deploymentstable, locate the mandatory field that is set
Navigate to Dictionary Override > Create new record in the selected
Select the Overridemandatory checkbox and click Submit.Note:
If there is a mandatory condition in the
x_vmw_cloudservice_deploymentscolumn that does not have any condition set, then update it to mandatory
falseor create dictionary override.
Ensure that the Data Source Choice table is created. See Create a Data Source Choice in ServiceNow.