The vRA Items page displays the list of catalog items entitled to the user. The user can create a request for catalog items.


You must have the required roles assigned to view the Service Portal. See Configure the ServiceNow User Roles.


  1. Log in to the ServiceNow.
  2. Go to Self Service > Service Catalog.
  3. Click vRA Items.

    The vRA Items page opens with a list of all the available vRA Projects.

  4. Click the desired Project to view the catalog items.
  5. Select the required catalog item to request.
  6. Fill in all mandatory fields and click Order Now.