The View and Modify Resource widget adds a button to the Request Summary page to allow users to go back to the deployment details page.


  • You must be the system administrator in ServiceNow.

  • The application scope must be set to Global.


  1. Log in to ServiceNow as a system administrator.
  2. In the left pane, click Service Portal > Service Portal Configuration.
  3. Click Designer.

    The Service Portal Designer page opens with a list of all the available pages.

  4. In Search, search for order_status.
  5. Select and open the Request Summary page.
  6. Select the bottom column to insert the widget.

    If an empty column is not available then, you can insert a new column.

  7. On the left pane, in the Filter Widgets text box, search for CAS_SP_returnToDeployment.
  8. Drag and drop the widget to the column.

    The View and modify resources widget is added to the Request Summary page.