The workflow created in this section is assigned to the catalog items.


You must be the system administrator in ServiceNow.


  1. Log in to ServiceNow as a system administrator.
  2. From the left pane, go to Administration > Workflow Editor.

    The Workflow Editor opens in the new browser tab.

  3. Select and open the vRealize Automation Request Workflow.
  4. Click the menu icon and select Copy.
  5. On the Workflow Name dialogue box, enter the new workflow name, and then click OK.

    The New workflow is created. After you have created the main workflow and sub-workflow, link the main workflow with subworkflow.

  6. In the Workflow Activity Properties section, update the workflow created in Create a Sub-Workflow.
  7. Click Update to link.
  8. Click the menu icon and select Publish to save.