The vRealize Automation for ServiceNow ITSM application is available on the ServiceNow store and the following are the highlights of the release.

Highlights

  • Changing lease data 2 operation available in the Schema field.

  • Adding informative messages in RITM for Approval and Reject workflow from vRealize Automation.

  • The delete operation on the Question-Choice table is improvised.

  • Fixed the date format in the deployment widget for the user locale.

Deprecation Notice

  • User Portal will not be available from the vRealize Automation for ServiceNow ITSM application 8.6 release.

Note:
  • From vRealize Automation for ServiceNow ITSM, by default, the CMDB schedule job will run only once a day. The schedule period is configurable and you can configure it based on workload size.

  • The VMware vRealize Automation for ServiceNow ITSM application does not support the ServiceNow on-premise versions.

  • The VMware vRealize Automation for ServiceNow ITSM 7.x and 8.x applications on a single ServiceNow instance are not supported.