When you log in to the VMware vRealize Automation for ServiceNow ITSM application User Portal, you are redirected to the System Overview page.

On the System Overview page, you can view a summary of all the actions performed by users including:

  • Deployments Summary: Displays the deployment status, including failed deployment, created successful, update successful, and so on.

  • Requests Summary: Displays the total number of requests created including the request status such as closed completed, closed incomplete, and so on.

  • Awaiting Approvals: Displays the number of requests waiting for approval from the approval group.


Only the users of the approval group can view the Awaiting Approvals chart.

  • Deployments Expiring Soon: Displays the top 10 deployments that expire soon and their deployment expiry date.