The vRealize Automation for ServiceNow ITSM application 8.5 is available on the ServiceNow store and below are the highlights of the release.

Highlights

  • Support to show or hide the tabs and fields as per drop-down selection.

  • Added support to hide/read-only deployment name based on the script attached to the field.

  • Added search functionality for deployment and resource module in the Native UI.

  • The ServiceNow System Administrator can view the retired deployments on the Deployment List page in the Service Portal.

Deprecation Notice

  • User Portal will not be available from the vRealize Automation for ServiceNow ITSM application 8.6 release.

Additional Updates for Release

  • From the vRealize Automation for ServiceNow ITSM 8.5 release, the CMDB schedule job will run only once in a day.

  • The VMware vRealize Automation for ServiceNow ITSM application does not support the ServiceNow on-premise versions.

  • The VMware vRealize Automation for ServiceNow ITSM 7.x and 8.x applications on a single ServiceNow instance are not supported.