After upgrade, vCloud Director - based categorization information is not displayed.

Problem

After upgrade, you might not see the organization constructs and the organization virtual data center constructs from vCloud Director instance.

Cause

This problem occurs if the vCloud Director server is down after upgrade, which does not run the cost calculation process.

Procedure

  1. Synchronize the vCloud Director process.
    • Click the Status menu, click Update Now next to vCloud Director.

    • Wait for the next automatic cost calculation process to complete. By default, the process runs every one hour.

  2. Trigger the cost calculation.
    • Click Status and click the Update Now option to run the cost calculation process manually.

    • Wait for the next automatic cost calculation process to complete. By default, the process runs once in a day.

  3. Under the Consumption section on the UI, verify for organization-based information.

Results

The information is displayed after successful cost calculation process.