vRealize Business for Cloud does not collect data because of failure in the vCenter Server cost calculation process.
You see the storage cost calculation failure message in the Status menu for vCenter Server.
The vCenter Server storage service might fail and cause storage profiles not to appear in vRealize Business for Cloud.
This issue might occur because of one of the following scenarios.
Management Web servicesare not running on the vCenter Server.
The vCenter Server user does not have all the following permissions.
Profile-driven storage.Profile-driven storage viewpermissions
Global.vCenter Operations Userpermission, if vCenter Server is integrated with vRealize Operations Manager
Profile-driven Storageservice is not running in vCenter Server.
The vCenter Server web services and profile driven services are not running under the same LocalSystem or domain account.
For vCenter Server virtual appliance, the OpenSSL heart-bleed patch is applied, but the
vCenter Storage Monitoring Servicecertificates are not upgraded.
The DB2 database issue.