You are unable to add an EMC SRM storage server to vRealize Business for Cloud.

Problem

You are unable add an EMC SRM storage server by using the Administration tab in vRealize Business for Cloud.

Cause

vRealize Business for Cloud is unable to communicate with EMC SRM server.

Procedure

  1. Ensure the SRM server URL is in the valid format as follows:

    [protocol://]server[:port], where protocol and port are optional.

    • Protocol can be HTTP or HTTPS. The default protocol to run SRM is HTTPS protocol.

    • Port is the port number on which you want to run the SRM server. The default port number is 58443.

  2. Verify that the SRM user has the permissions to access to SRM reports and ReportManagerService.