vRealize Business for Cloud and vRealize Automation connection fails, which results in data collection failure.

Problem

After you register vRealize Business for Cloud with vRealize Automation, the vRealize Automation data collection displays IaaS host unknown error and then the IaaS machine is not reachable from vRealize Business for Cloud.

Cause

The IaaS entry does not exists in the /etc/hosts file of vRealize Business for Cloud.

Procedure

  1. Navigate to the /etc/hosts file.
  2. Enter the IaaS entry in the file.