After registering vRealize Business for Cloud with vRealize Automation, when you click the Business Management tab, an error message occurs.

Problem

After registering vRealize Business for Cloud with vRealize Automation, if you click the Business Management tab in vRealize Automation user interface, an HTTP Error 401 Unauthorized message is displayed.

Cause

This problem occurs if the time is not synchronized between vRealize Automation Virtual Appliance and the vRealize Business for Cloud Virtual Appliance. The time difference between the vRealize Automation and vRealize Business for Cloud virtual appliances must not be more than 60 seconds.

Procedure

  1. Configure the same NTP servers on both vRealize Automation and vRealize Business for Cloud virtual appliances. For more information, see the Configure Time Synchronization section.
  2. Restart the virtual appliances.