You can troubleshoot vRealize Business for Cloud for some of the common problems that might occur when installing or using vRealize Business for Cloud. vRealize Business for Cloud is DisconnectedYou are unable to connect to vRealize Business for Cloud connection. Error While Accessing Business Management TabAn error message is displayed when you attempt to access the Business Management tab after registering with vRealize Automation. Business Management Tab Does not AppearAfter registering vRealize Business for Cloud with vRealize Automation, Business Management tab does not appear in the vRealize Automation user interface. HTTP Error 500 on Business Management TabWhen you click the Business Management tab, an error message occurs. HTTP Error 401 Unauthorized Occurs While Accessing the Business Management TabAfter registering vRealize Business for Cloud with vRealize Automation, when you click the Business Management tab, an error message occurs. All the Provisioned Virtual Machines Do Not Appear for an Azure AccountFor an Azure Account, you do not see all the virtual machines that you have provisioned. vRealize Business for Cloud and vRealize Automation Connection FailureAn error message is displayed after registering vRealize Business for Cloud with vRealize Automation. vRealize Automation Data Collection FailurevRealize Business for Cloud and vRealize Automation connection fails, which results in data collection failure. An Untrusted Certificate ErrorAfter you add an endpoint, you see an untrusted certificate error message in the system status. The Host Name Does Not Match the IP AddressThe identity of the endpoint does not match with its SSL certificate. vCenter Server Data Collection FailurevRealize Business for Cloud is unable to collect data from vCenter Server. vCenter Server Status Shows RedYou see the Red icon for the vCenter Server status in vRealize Business for Cloud. vCenter Server Storage Synchronization FailurevRealize Business for Cloud does not collect data because of failure in the vCenter Server cost calculation process. Data Collection Fails After vCenter Server UpgradeAfter upgrading vCenter Server, data collection fails. The ESXi Server Cost is Doubled in vRealize Business for CloudDuplication of cost for ESXi hosts in vRealize Business for Cloud vCloud Director -Based Categorization IssuesAfter upgrade, vCloud Director - based categorization information is not displayed. Virtual Machine Details Present in vCloud Director Are Not DisplayedAfter you add vCloud Director to vRealize Business for Cloud, the virtual machine details that vCloud Director manages are not displayed. Blueprint costs Displays Zero for vCloud Director Based Blueprints in vRealize AutomationWhen you provision the virtual machine from vCloud Director based blueprint in vRealize Automation, the cost value is displayed as zero. The Blueprints Appear in the Other Cloud Providers TabThe blueprints associated to the endpoints appear under Other Cloud Providers tab in vRealize Business for Cloud. AWS Account Addition FailureYou are unable to add AWS account that you want to track and analyze by using vRealize Business for Cloud. Data Collection Failure for Azure Non-EA AccountsvRealize Business for Cloud data collection fails for Azure non-EA accounts. Unable to Add EMC SRM Storage ServersYou are unable to add an EMC SRM storage server to vRealize Business for Cloud. Storage Array Details Do Not AppearAfter you add the SRM servers to vRealize Business for Cloud, the storage array details do not appear. The Computed LUN Rate Does Not Match the Actual RateThe computed LUN rates are the same for all the LUNs and do not match the actual rate in vRealize Business for Cloud. Unable to Connect to vSphere or vApp Provisioned Resource With Internet ExplorerAn error message appears indicating that the virtual machine is not powered on or is not available on the network. Issue with Filtering ReportsAn error appears when you filter reports in vRealize Business for Cloud. Issue with monit restart all CommandWhen you change the vRealize Business for Cloud host name, you cannot use the monit restart all command to restart the services on the host.