You can troubleshoot vRealize Business for Cloud for some of the common problems that might occur when installing or using vRealize Business for Cloud. vRealize Business for Cloud Is DisconnectedYou are unable to connect to vRealize Business for Cloud. Error While Accessing vRealize Business for CloudAfter you register vRealize Business for Cloud with vRealize Automation, you might see an error when you attempt to access vRealize Business for Cloud. Business Management Tab Does not AppearAfter you register vRealize Business for Cloud with vRealize Automation, the Business Management tab does not appear in the vRealize Automation user interface. Some of the Provisioned Virtual Machines Do Not Appear for an Azure AccountFor an Azure Account, you do not see all the virtual machines that you have provisioned. vRealize Business for Cloud and vRealize Automation Connection FailureAn error message is displayed after registering vRealize Business for Cloud with vRealize Automation. vRealize Automation Data Collection FailurevRealize Business for Cloud and vRealize Automation connection fails, which results in data collection failure. SSL Certificate Errors After You Add an EndpointAfter you add an endpoint to vRealize Business for Cloud, you see an untrusted certificate error message in the system status or the identity of the endpoint that you have added does not match with its SSL certificate. vCenter Server Data Collection FailurevRealize Business for Cloud is unable to collect data from vCenter Server. vCenter Server Storage Synchronization FailurevRealize Business for Cloud does not collect data because of failure in the vCenter Server cost calculation process. Data Collection Fails After vCenter Server UpgradeAfter upgrading vCenter Server, data collection fails. The ESXi Server Cost Is Doubled in vRealize Business for CloudThe cost of the ESXi hosts is doubled in vRealize Business for Cloud. Unable to See the vCloud Director CategorizationAfter vRealize Business for Cloud upgrade, vCloud Director categorization information does not appear in the upgraded setup. Virtual Machines that Exist in vCloud Director Are Not Displayed in vRealize Business for CloudAfter you add vCloud Director to vRealize Business for Cloud, the details of the virtual machine that vCloud Director manages are not displayed. Blueprint Costs Displayed as Zero for vCloud Director Based Blueprints in vRealize AutomationWhen you provision a virtual machine from vCloud Director based blueprint in vRealize Automation, the cost value is displayed as zero. Blueprints Appear in the Other Cloud Providers TabThe blueprints associated to the endpoints appear on the Other Cloud Providers tab in vRealize Business for Cloud. Unable to Add AWS AccountsYou are unable to add an AWS account that you want to track and analyze by using vRealize Business for Cloud. Data Collection Failure for Azure Non-EA AccountsvRealize Business for Cloud is unable to collect data for Azure non-EA accounts . Unable to Add EMC SRM Storage ServersYou are unable to add an EMC SRM storage server to vRealize Business for Cloud. Storage Array Details Do Not AppearAfter you add SRM servers to vRealize Business for Cloud, storage array details do not appear. The Computed LUN Rate Does Not Match the Actual RateThe computed LUN rates are the same for all LUNs and do not match the actual rate in vRealize Business for Cloud. Error While Filtering ReportsAn error appears when you filter reports in vRealize Business for Cloud. Unable to Restart Services by Using the monit restart all CommandWhen you change the vRealize Business for Cloud host name, you cannot use the monit restart all command to restart the services on the host. Registration of vRealize Business for Cloud with VMware Identity Manager FailsThe vRealize Business for Cloud registration with VMware Identity Manager fails. Unable to Log In to VMware Identity ManagerWhen you attempt to log in to VMware Identity Manager as administrator for managing user accounts, the log in might fail. Troubleshoot the Warning Message About vRealize Business for Cloud Access PermissionsAfter you log in to vRealize Business for Cloud, you might see a message to contact system administrator for the required roles. Redirecting to VMware Identity Manager Might FailDuring vRealize Business for Cloud login, the redirection to VMware Identity Manager might fail.