You can update the reference database to have the most updated version of the reference library. You can either update the references database manually or by running an auto-update feature. This reference database supplies values for cost calculations.

About this task

You can either update the reference database by running an auto-update process or via the manual process. While updating the reference database, VMware collects aggregated technical data of your vRealize Business for Cloud setup anonymously, which includes:

  • Financial data - Cost values of IT cost drivers that is manually inserted by the user through the user interface.

  • vCenter Server centric infrastructure data - For each server in vCenter Server inventory, VMware collects the following details:

    • Manufacturer

    • CPU type

    • CPU vendor

    • CPU description

    • CPU core count

    • CPU pkg count

    • CPU ghz

    • Number of CPUs

    • Memory

    • Server model name

    • Number of 1 gigabytes NICs

    • Number of 10 gigabytes NICs

    • Average daily energy joule consumption

    • Core per CPU


Personal information is not collected from the environment. The collected data is encrypted by using the Pretty Good Privacy (PGP) encryption and 2048 bit RSA token. The private key is kept in a secured server, which is accessible only by the authorized users.


Verify that the port 443, which connects to is open for vRealize Business for Cloud.


  1. Log in to vRealize Business for Cloud as an administrator.
    • https://vRealize_Automation_host_name/vcac/org/tenant_URL (for the vRealize Automation integrated setup)

    • https://vRealize_Business_for_Cloud_host_name/itfm-cloud(for the vRealize Business for Cloud standalone setup)

  2. Click the Administration tab.
  3. Click Business Management.

    Ignore this step for the vRealize Business for Cloud standalone setup.

  4. Click Update Reference Database.

    The current version of reference library appears.

  5. Perform one of the following to update the reference database.
    • If an auto update is available, run the auto update process.

      1. Click Run Automatic Update link.

      2. Accept the legal agreement to agree to share your data with VMware to populate the reference database.

    • To manually update the reference database, click manual update process link.

      1. Click Generate and download file link. An encrypted zip file with the required data is downloaded to your default download folder.

      2. Contact VMware customer support and provide them with the zip file that you have generated. Depending on the information that you have provided, an updated reference costs file will be generated for you.

      3. Click Browse and select the file.

      4. Click Done.


The reference database is updated.


Updating the reference database is not a one time process. The reference database will be updated periodically and VMware sends the update. Every time you see an update, you must perform the automatic or manual update process to update the reference database.