The vRealize Business for Cloud registration with VMware Identity Manager fails.

Problem

When you attempt to register vRealize Business for Cloud with VMware Identity Manager, the registration process might fail.

Cause

Registration attempts might fail because of several reasons.

  • Incorrect host name or the IP address

  • Certificate mismatch because of using IP address entry, instead of using the host name

  • Incorrect credentials

  • Insufficient user permissions

Procedure

  • Verify the host name or the IP address.
  • During registration process, enter the host name of the virtual appliance, instead of the IP address.
  • Verify the user credentials.
  • Verify that the user has the administrator role.