An error message is displayed after registering vRealize Business for Cloud with vRealize Automation.

Problem

After you register vRealize Business for Cloud with vRealize Automation, if you navigate to Administration > Business Management, a java.net.NoRouteToHostException: No route to host error message is displayed.

Cause

This problem occurs if the IP address of the vRealize Business for Cloud virtual appliance changes after vRealize Business for Cloud is registered with vRealize Automation.

Solution

For information about recreating SSL key store, see the Change or Replace the SSL Certificate of vRealize Business for Cloud section in the Installation Guide.

For information about how to register vRealize Business for Cloud, see the Register vRealize Business for Cloud with vRealize Automation section in the Installation Guide.

Procedure

  1. Unregister vRealize Business for Cloud.
    1. Log in to the vRealize Business for Cloud web console at https:// vRealize_Business_for_Cloud_IP_address:5480.
    2. Based on your registered setup, perform the applicable steps.

      Option

      Procedure

      If you have registered with vRealize Automation

      1. Download all the vRealize Automation reports. For more information, see https://kb.vmware.com/s/article/2151835.

      2. On the Registration tab, click vRealize Automation.

      3. Enter the details of the already registered vRealize Automation server.

      4. Click Unregister.

      If all the parameters are correct, you see the Unregistered with vRealize Automation server message.

      If you have registered with VMware Identity Manager

      1. On the Registration tab, click vIDM.

      2. Enter the details of the already registered VMware Identity Manager virtual appliance.

      3. Click Unregister.

      If all the parameters are correct, you see the Unregistered with vIDM message.

  2. Perform one of the following steps.
    • Remove vRealize Business for Cloud virtual appliance from your environment and deploy a new instance of vRealize Business for Cloud with a static IP and fully-qualified domain name.

    • Re-create the SSL key store file (ssl.keystore).

  3. Register vRealize Business for Cloud with vRealize Automation.