A Service level categorizes LUNs based on their storage disk efficiency and performance. You see a list of service level names, which indicates the disk quality comprising the LUNs in EMC SRM. Also, you can see the weightage value for a service level, which helps to calculate the base rate for the LUNs of that particular service level.


  1. Log in to vRealize Business for Cloud as an administrator.
    • https://vRealize_Automation_host_name/vcac/org/tenant_URL (for the vRealize Automation integrated setup)

    • https://vRealize_Business_for_Cloud_host_name/itfm-cloud (for the vRealize Business for Cloud standalone setup)

  2. Click Business Management.
  3. Expand Expenses and expand Private Cloud (vSphere).
  4. Select Cost Drivers.
  5. Under the Hardware tab, select SRM.
  6. Click the Edit Service Level Weightage link.
  7. Modify the weightage value for a service level that you want to update.

    You can set the weightage value range from 1 to 10.

    If a LUN is not assigned with a service level, the default service level weightage value is used to calculate the base rate.

  8. Click Save.