Unable to Add EMC SRM Storage Servers

You are unable to add an EMC SRM storage server to vRealize Business for Cloud.

Problem

On the Administration tab in vRealize Business for Cloud, attempts to add an EMC SRM storage server fail.

Cause

vRealize Business for Cloud is unable to communicate with EMC SRM server.

Solution

1. Ensure that the URL of SRM server you provided on the Add window is in the valid format as follows:
   [protocol://]server[:port], where protocol and port are optional.

   • Protocol can be HTTP or HTTPS. The default protocol to run SRM is HTTPS.
   • Port is the port number on which you want to run the SRM server. The default port number is 58443.
2. Verify that the SRM user has permissions to access SRM reports and ReportManagerService by using a SOAP client or in SRM application.