When you attempt to log in to VMware Identity Manager as administrator for managing user accounts, the log in might fail.

Problem

You might be unable to log in to VMware Identity Manager as administrator for adding, modifying or deleting user accounts.

Cause

  • Incorrect credentials
  • Problem withVMware Identity Manager

Solution

  • To resolve this problem, perform the applicable step out of the following solutions.
    • Verify the user credentials matches the credentials that you provided during VMware Identity Manager deployment.
    • Check for any problem in the VMware Identity Manager server.