The remote console action for consumers is supported for appliances provisioned by vSphere in vRealize Automation 6.2.1 and later. You must modify blueprints created in 6.2.0 to enable this feature.
Edit the blueprint after you have upgraded the release and select the Connect to Remote Console action on the Action tab.
If your blueprint was created in 6.1 and the Connect to Remote Console action was enabled, the action is automatically reenabled in 6.2.1 and later releases and you are not required to edit the blueprint.
For more information, see Knowledge Base article 2109706.