You install the update on the vRealize Automation appliance after you upgrade.


  • Select a download method and download the update. See Downloading vRealize Automation Appliance Updates.

  • If you have a Common Components Catalog component installed, the component must be uninstalled before you upgrade and then reinstalled with the appropriate version after the upgrade is complete. This work must be done by the VMware Professional Services Organization (PSO). Contact your PSO representative for assistance.

  • Verify that all saved and in-progress requests have completed successfully before you upgrade.

  • Verify that the Message Signature Check value is disabled.


  1. Open the vRealize Automation appliance management console for the upgrade.
    1. Go to the management console for your virtual appliance by using its fully qualified domain name,
    2. Log in with the user name root and the password you specified when the appliance was deployed.
    3. Click the Update tab.
  2. Click the Services tab and verify that all services except iaas-service listed as REGISTERED.

    At least one vco service should be registered. If there are other vco services that are registered, leave them as is.

  3. Select Update > Status.
  4. Click Check Updates to verify that an update is accessible.
  5. (Optional) For instances of vRealize Automation appliance, click Details in the Appliance Version area to see information about the location of release notes.
  6. Click Install Updates.
  7. Click OK.

    An informational message stating that the update is in progress appears.

  8. (Optional) If you have not resized Disk 1 to 50 GB manually, perform the following steps.
    1. When the system prompts you to reboot the virtual appliance, click the System tab and click Reboot.

      During the reboot, the system adjusts the space required for the update.

    2. After the system reboots, log in again to the vRealize Automation appliance management console and select Update > Status.
    3. Click Check Updates and Install Updates.
  9. To view the upgrade progress, open the following log files.
    • /opt/vmware/var/log/vami/updatecli.log

    • /opt/vmware/var/log/vami/vami.log

    • /var/log/vmware/horizon/horizon.log

    • /var/log/bootstrap/*.log

    If you log out during the upgrade process and log in again before the upgrade is finished, you can continue to follow the progress of the update in the log file. The updatecli.log file might display information about the version of vRealize Automation that you are upgrading from. This displayed version changes to the proper version later in the upgrade process.

    The time required for the update to finish varies according to your environment.

  10. Read the note about participation in the Customer Experience Improvement Program and select to join or not join the program.

    For information about the program, click the Telemetry tab in the product management console.