A root user can create a support bundle in the vRealize Appliance management console. These bundles can help VMware support staff to identify causes of issues you might encounter.

About this task

Use the following procedure to create a support bundle for vRealize Appliance.


  1. Navigate to the vRealize Appliance management console by using its fully qualified domain name, https://vrcs-va-hostname.domain.name:5480/.
  2. Log in and go to Admin > Logs.
  3. Click Create support bundle.
  4. Click Download and save the file on your system.


You can use the support bundle to troubleshoot issues on your own or to send to your VMware support representative.