Before you begin the upgrade, complete the prerequisites to back up and save your existing environment.


  • Verify that your source installation is fully installed and configured.

  • Back up the vRealize Appliance configuration files in the following directories.

    • /etc/vcac/

    • /etc/vco/

    • /etc/apache2/

    • /etc/rabbitmq/

  • Back up all databases.

  • Create a snapshot of your tenant configuration and the users assigned.

  • Create a snapshot of your virtual appliance.

  • Adhere to regular guidelines to back up your entire system in case the vRealize Automation upgrade fails. For more information, see Configuring vRealize Suite for Backup and Restore in the vRealize Suite documentation.