You can use a Windows setup wizard to install the vRealize Hyperic server.


  • Verify that any exisitng vRealize Hyperic Windows service is removed. See Remove an Existing vRealize Hyperic Windows Service.

  • If you are using an external PostgreSQL database, you must set it up before installing vRealize Hyperic server.

  • To configure the vRealize Hyperic server to use a keystore that you manage yourself for SSL communication, rather than Hyperic-generated keystores, set up a JKS format keystore for the vRealize Hyperic server on its host and import the SSL certificate for it. Make a note of the full path to the keystore, and its password. You will supply this information when you run the Hyperic installer (in -full mode).

    The vRealize Hyperic server's keystore password and private key password must be the same, otherwise the vRealize Hyperic server's internal Tomcat-based server will be unable to start.

  • Define the server HQ_JAVA_HOME location.

    vRealize Hyperic platform-specific server installers include a JRE, platform-independent installers do not. Depending on your environment and the installer you use, you may need to define the location of the JRE to ensure that the server can find the JRE to use. See Configuring JRE Locations for vRealize Hyperic Components.

  • Verify that the vRealize Hyperic database is available. During installation, the vRealize Hyperic server tests the database connection.


  1. In Windows Explorer, double-click the vRealize-hyperic-hqee-server-5.x.x.exe file.
  2. Follow the prompts in the wizard.
  3. Click Finish to complete the installation.

What to do next

  1. After successfully installing vRealize Hyperic server, delete InstallerHome/logs/hq-install.log and hq-install.log.verbose, or the whole the exploded installer. This is necessary to delete sensitive data that is written to the installation log files.

  2. Start the vRealize Hyperic server.