This topic provides information about the contents of the Operations Center page.

The Operation Center page contains summary and detailed information for the alert or availability events that match the current Display Filter settings.    

Current Filter Totals

The tables in the Current Filter Totals section summarize the results that match the current filter settings:

  • Resources table - Current number of unavailable platforms and the current number of unavailable resources of any type - platform, server, or service. If the current Status Type selection limits the page to alerts, the count column contains N/A.

  • Alerts table - Total number of unfixed alerts and number of unfixed alerts in escalation, broken down by alert priority. If the current Status Type selection limits the page to alert events, the cells contain N/A.

Resource Details for All Hosts

Each row in the table in the lower part of the Operations Center page represents a resource that is currently down or a resource that has an unfixed alert.  If a resource is currently down and has an unfixed alert, it will appear in two rows.

  • Platform - The platform where the resource runs.

  • Resource - Name of the resource that is unavailable or has an unfixed alert.

  • Alert Name - In a row for a resource with an alert, the name of the alert definition that fired the alert.

  • Priority - In a row for a resource with an alert, the alert priority.

  • Status Type - Indicates whether the row corresponds to a "Resource Down" event or an unfixed "Alert".

  • Last Escalation - In a row for a resource with an alert in escalation, timestamp for the last escalation step performed.

  • Last Check - For an unavailable resource, shows when metrics for the resource were last collected. For an alert, shows when it last fired.

  • Duration - Indicates how long ago the alert fired or the resource went down.

  • State - For an alert, a megaphone icon indicates the alert is in escalation. A man-at-work icon indicates the alert in escalation has been acknowledged.

  • Status Information - For an alert, shows how many times it has fired and the condition that triggered it. If a metric condition triggered the alert, the triggering and current values of the metric are shown.