This topic provides instructions for checking if an agent or group of agents is responsive.

Procedure

  1. Navigate to the vRealize Hyperic agent or group of agents.
  2. Click the Views tab.
  3. Click Agent Commands.
  4. Select the ping command.
  5. Click Execute.

Results

This command invokes the agent's Java Service Wrapper's ping command on the agent.

If the ping is successful, this message appears in the Result pane on the right side of the page:

Successfully sent ping command to agent with id nnnnn.

If the ping is not successful, this message appears in the Result pane on the right side of the page:

Failed to send ping command to agent with id nnnnn. Reason: Unable to connect to AgentIpAddress.