When you access the vRealize Log Insight Web interface for the first time after the virtual appliance deployment or after removing a worker node from a cluster, you must complete the initial configuration steps.

About this task

All settings that you modify during the initial configuration are also available in the Administration Web user interface.

For information about the trace data that vRealize Log Insight might collect and send to VMware when you participate in the Customer Experience Improvement Program, see The Customer Experience Improvement Program.


  • In the vSphere Client, note the IP address of the vRealize Log Insight virtual appliance. For information about locating the IP address, see Deploy the vRealize Log Insight Virtual Appliance.

  • Verify that you are using a supported browser. See Minimum Requirements.

  • Verify that you have a valid license key. You can request an evaluation or permanent license key through your account on My VMware™ at https://my.vmware.com/ .

  • If you want to use local, vCenter Server, or Active Directory credentials to integrate vRealize Log Insight with vRealize Operations Manager, verify that these users are imported in vRealize Operations Manager Custom user interface. For instructions about configuring LDAP, see the vRealize Operations Manager documentation.


  1. Use a supported browser to navigate to the Web user interface of vRealize Log Insight.

    The URL format is https://log_insight-host/, where log_insight-host is the IP address or host name of the vRealize Log Insight virtual appliance.

    The initial configuration wizard opens.

  2. Click Start New Deployment.
  3. Set the password for the Admin user and click Save and Continue.

    Optionally, you can provide an email address for the admin user.

  4. Enter the license key, click Add License Key, and click Save and Continue.
  5. On the General Configuration page, type the email address to receive system notifications from vRealize Log Insight.
  6. If you are using webhooks to send notifications to vRealize Operations or a third-party application, enter a spaces-separated list of URLs in the Send HTTP Post System Notifications To field.
  7. (Optional) To leave the Customer Experience Improvement Program, deselect the Join the VMware Customer Experience Program option. Click Save and Continue.
  8. (Optional) Select the Always Use English option to ensure that the user interface and content is always displayed in English.
  9. On the Time Configuration page, set how time is synchronized on the vRealize Log Insight virtual appliance and click Test.



    NTP server (recommended)

    By default, vRealize Log Insight is configured to synchronize time with public NTP servers. If an external NTP server is not accessible due to firewall settings, you can use the internal NTP server of your organization.

    Use commas to separate multiple NTP servers.

    ESX/ESXi host

    If no NTP servers are available, you can sync the time with the ESXi host where you deployed the vRealize Log Insight virtual appliance.

  10. Click Save and Continue.
  11. Specify the properties of an SMTP server to enable outgoing alert and system notification emails.

    To verify that the SMTP configuration is correct, type a valid email address and click Test. vRealize Log Insight sends a test email to the address that you provided.

  12. Click Save and Continue.


After the vRealize Log Insight process restarts, you are redirected to the Dashboards tab of vRealize Log Insight.

What to do next

  • Go to the Administration page by selecting the drop-down menu icon in the navigation bar and use the vSphere Integration page to configure vRealize Log Insight to pull tasks, events, and alerts from vCenter Server instances, and to configure ESXi hosts to send syslog feeds to vRealize Log Insight.

  • See the topic Assign a Permanent License to vRealize Log Insight in Administering vRealize Log Insight..

  • See the topic Install the vRealize Log Insight Adapter in vRealize Operations Manager Standalone in Administering vRealize Log Insight..

  • Install the vRealize Log Insight Windows Agent to collect events from Windows event channels, Windows directories, and flat text log files. See the topic Installing the vRealize Log Insight Windows Agent as a Windows Service in Administering vRealize Log Insight..