If the Log Insight Linux Agent does not operate as expected because of a problem, you can send a copy of the log and configuration files to VMware Support Services.

Procedure

  1. Log in to the target machine where you installed the Log Insight Linux Agent.
  2. Run the following command.

    /usr/lib/loginsight-agent/bin/loginsight-agent-support

Results

The bundle is generated and saved as a .zip file in the current directory.

What to do next

Forward the support bundle to VMware Support Services as requested.