You must synchronize the time on the vRealize Log Insight virtual appliance with an NTP server or with the ESX/ESXi host on which you deployed the virtual appliance.
Time is critical to the core functionality of vRealize Log Insight.
By default, vRealize Log Insight synchronizes time with a pre-defined list of public NTP servers. If public NTP servers are not accessible due to a firewall, you can use the internal NTP server of your company. If no NTP servers are available, you can sync time with the ESX/ESXi host where you have deployed the vRealize Log Insight virtual appliance.
Verify that you are logged in to the vRealize Log Insight web user interface as a user with the Edit Admin permission. The URL format is https://log-insight-host, where log-insight-host is the IP address or host name of the vRealize Log Insight virtual appliance.
- Navigate to the Administration tab.
- Under Configuration, click Time.
- From the Sync time with drop-down menu, select the time source.
Option Description NTP server Synchronizes the time on the vRealize Log Insight virtual appliance with one of the listed NTP servers. ESX/ESXi host Synchronizes the time on the vRealize Log Insight virtual appliance with the ESX/ESXi host on which you have deployed the virtual appliance.
- (Optional) If you selected NTP server synchronization, list the NTP server addresses, and click Test.
Note: Testing the connection to NTP servers might take up to 20 seconds per server.
- Click Save.