You must synchronize the time on the vRealize Log Insight virtual appliance with an NTP server or with the ESX/ESXi host on which you deployed the virtual appliance.

Time is critical to the core functionality of vRealize Log Insight.

By default, vRealize Log Insight synchronizes time with a pre-defined list of public NTP servers. If public NTP servers are not accessible due to a firewall, you can use the internal NTP server of your company. If no NTP servers are available, you can sync time with the ESX/ESXi host where you have deployed the vRealize Log Insight virtual appliance.

Prerequisites

Verify that you are logged in to the vRealize Log Insight web user interface as a Super Admin user, or a user associated with a role that has the relevant permissions. See Create and Modify Roles for more information. The URL format of the web user interface is https://log-insight-host, where log-insight-host is the IP address or host name of the vRealize Log Insight virtual appliance.

Procedure

  1. Expand the main menu and navigate to Configuration > Time.
  2. From the Sync time with drop-down menu, select the time source.
    Option Description
    NTP server Synchronizes the time on the vRealize Log Insight virtual appliance with one of the listed NTP servers.
    ESX/ESXi host Synchronizes the time on the vRealize Log Insight virtual appliance with the ESX/ESXi host on which you have deployed the virtual appliance.
  3. (Optional) If you selected NTP server synchronization, list the NTP server addresses, and click Test.
    Note: Testing the connection to NTP servers might take up to 20 seconds per server.
  4. Click Save.