You must synchronize the time on the vRealize Log Insight virtual appliance with an NTP server or with the ESX/ESXi host on which you deployed the virtual appliance.

Time is critical to the core functionality of vRealize Log Insight.

By default, vRealize Log Insight synchronizes time with a pre-defined list of public NTP servers. If public NTP servers are not accessible due to a firewall, you can use the internal NTP server of your company. If no NTP servers are available, you can sync time with the ESX/ESXi host where you have deployed the vRealize Log Insight virtual appliance.

Prerequisites

Verify that you are logged in to the vRealize Log Insight web user interface as a user with the Edit Admin permission. The URL format is https://log-insight-host, where log-insight-host is the IP address or host name of the vRealize Log Insight virtual appliance.

Procedure

  1. Navigate to the Administration tab.
  2. Under Configuration, click Time.
  3. From the Sync time with drop-down menu, select the time source.
    Option Description
    NTP server Synchronizes the time on the vRealize Log Insight virtual appliance with one of the listed NTP servers.
    ESX/ESXi host Synchronizes the time on the vRealize Log Insight virtual appliance with the ESX/ESXi host on which you have deployed the virtual appliance.
  4. (Optional) If you selected NTP server synchronization, list the NTP server addresses, and click Test.
    Note: Testing the connection to NTP servers might take up to 20 seconds per server.
  5. Click Save.