As you investigate your objects in the context of this scenario, vRealize Operations Manager provides details to help you resolve the problems. You analyze the state of your environment, examine current problems, investigate solutions, and take action to resolve the problems.

As a virtual infrastructure administrator, you regularly browse through vRealize Operations Manager at various levels so that you know the general state of the objects in your managed environment. Although no one has called or complained, and you do not see any new alerts, you are starting to see that your cluster is running out of capacity.

This scenario refers to objects that are associated with the VMware vSphere Solution, which connects vRealize Operations Manager to one or more vCenter Server instances. The objects in your environment include multiple vCenter Server instances, data centers, clusters (cluster compute resources), host systems, resource pools, and virtual machines.

As you perform the steps in this scenario, and progress through the stages of troubleshooting, you learn how to use vRealize Operations Manager to help you resolve problems. You will analyze the state of the objects in your environment, examine current problems, investigate solutions, and take action to resolve the problems.

This scenario shows you how to evaluate the problems that occur on your objects, and take action to resolve problems.

  • With the Analysis tab, you view the settings for object resources, click the links provided to further analyze the problem, and examine the policy settings and thresholds.

  • Using the Troubleshooting tab, you examine the symptoms that triggered on the objects, determine when the problems that triggered those symptoms occurred, identify the events associated with those problems, and examine the metric values involved.

  • On the Details tab, you investigate the metric activity as a graph, list, or distribution chart, and view the heat maps to examine the criticality levels of your objects.

  • With the Environment tab, you evaluate the health, risk, and efficiency of various objects as they relate to your overall object hierarchy. You view the object relationships to determine how an object that is in a critical state might be affecting other objects.

To support future troubleshooting and ongoing maintenance, you can create a new alert definition, and create a dashboard and one or more views and reports. To plan for growth and account for newly approved projects, you can create and commit capacity projects. To enforce the rules used to monitor your objects, you can create and customize operational policies.


Verify that you are monitoring one or more vCenter Server instances.