As a network operations engineer, you must locate the customer's virtual machine in vRealize Operations Manager so that you can begin troubleshooting the reported problem.
You use vRealize Operations Manager to monitor three vCenter Server instances with a total of 360 hosts and 18,000 virtual machines. The easiest way to locate a particular virtual machine is to search for it.
- In the Search text box, located on the vRealize Operations Manager title bar, type the name of the virtual machine.
The Search text box displays all the objects that contain the string you type in the text box. If your customer knows that her virtual machine name contains SALES, you can type the string and the virtual machine is included in the list.
- Select the object in the list.
The left pane displays the object name and the related objects, including the host system and vCenter Server instance. The main pane displays the Summary tab.
What to do next
Look for alerts related to the reported problem for the object. See Review Alerts Related to Reported Problems.