The Alerts tab provides a list of generated alerts for the currently selected object. When you are working with objects, reviewing and responding to generated alerts on the Alert tab helps you manage problems in your environment.
The alerts notify you when a problem occurs in your environment based on configured alert definitions. Object alerts are useful to you as an investigative tool in two ways. They can provide you with proactive notification about problems in your environment before a user calls you to complain, and they provide information about the object that you can use when troubleshooting general or reported problems.
As you review the Alerts tab, you can add ancestors and descendants to the list to broaden your view of the alerts. You can see if alerts on the current object affect other objects or how the current object is affected by the problems indicated by alerts on other objects.
Depending on the best practices and workflows of your infrastructure operations team, you can use the object Alerts tab to manage generated alerts on individual objects.
Take ownership of alerts so that your team knows that you are working to resolve the problem.
Suspend an alert so that is temporarily excluded from affecting the Health, Risk, or Efficiency state of the object while you investigate the problem.
Cancel alerts that you know are a result of a deliberate action, for example, a network card was removed from a host for replacement, or that are known issues that you cannot resolve at this time because of resource constraints. Canceling an alert that is generated because of only fault, message event, or metric event symptoms cancels the alert permanently. Canceling an alert that is generated because of metric, super metric, or property symptoms can result in the alert being regenerated if the underlying metric or property condition remains true. It is only effective to cancel alerts generated because of fault, message event, or metric event symptoms.
Investigating and resolving alerts helps you provide the best possible environment to your customers.