Solutions are delivered as PAK files that you upload, license, and install.

How Added Solutions Work

When you add solutions, you configure adapters that manage communication and integration between vRealize Operations Manager and other products, applications, and functionality.

Where You Add Solutions

On the left, select Administration > Solutions. Select the solution you want to install, and click the Add icon.

Add Solutions Wizard Options

The wizard includes three pages where you locate and upload a PAK file, accept the EULA and install, and review the installation.

Before you install the PAK file, or upgrade your vRealize Operations Manager instance, clone any customized content to preserve it. Customized content can include alert definitions, symptom definitions, recommendations, and views. Then, during the software update, you select the options named Install the PAK file even if it is already installed and Reset out-of-the-box content.

Table 1. Wizard Options



Page 1

Browse a Solution

Navigate to your copy of a management pack PAK file.


To prepare for installation, copy the PAK file to vRealize Operations Manager.

Install the PAK file even if it is already installed

If the PAK file was already uploaded, reload the PAK file using the current file, but leave user customizations in place. Do not overwrite or update the solution alerts, symptoms, recommendations, and policies.

Reset out-of-the-box content

If the PAK file was already uploaded, reload the PAK file using the current file, and overwrite the solution default alerts, symptoms, recommendations, and policies with newer versions provided with the current PAK file.


A reset overwrites customized content. If you are upgrading vRealize Operations Manager, the best practice is to clone your customized content before you upgrade. For more information, see the topic on how to preserve customized content in this information center.

The PAK file is unsigned

Warning appears if the PAK file is not signed with a digital signature that VMware provides. The digital signature indicates the original developer or publisher and provides the authenticity of the management pack. If installing a PAK file from an untrusted source is a concern, check with the management pack distributor before proceeding with the installation.

Page 2

I accept the terms of the agreement

Read and agree to the end-user license agreement.


Clicking Next installs the solution.

Page 3

Installation Details

Review the installation progress, including the vRealize Operations Manager nodes where the adapter was installed.