The symptoms tab includes all the symptoms triggered for the current object. Use the symptom list to identify problems with an object so that you can resolve alerts generated for the object.

How the Symptoms Work

The list is the active triggered symptoms for an object, either as part of a generated alert or as a triggered symptom that is not included in an alert. This complete symptom list is useful for identifying problems that occur on an object but are not currently included in your alert definitions.

Click a symptom in the list to display the symptom details. An arrow in each column heading enables you to order the list in ascending or descending order. You can select multiple rows in the list using Shift+click, Control+click.

Where You Find the Symptoms Tab

  • In the menu, select Environment, then select a group, application, or inventory object. Click the object to bring up the object's Summary tab. Click the Alerts > Symptoms tabs.

  • In the menu, select Search and locate the object of interest. Click the object to bring up the object's Summary tab. Click the Alerts > Symptoms tabs.

Table 1. Symptoms Data Grid

Option

Description

Criticality

Criticality is the level of importance of a symptom in your environment.

The level is based on the level assigned when the symptom was created. The possible values include:

  • Critical

  • Immediate

  • Warning

  • Information

Symptom

Name of the triggered symptom.

Status

Current state of the symptom.

Possible values are Active or Inactive

Created On

Date and time when the alert was generated.

Canceled On

Date and time when the symptom was canceled.

Information

Information about the triggering condition for the symptom, including the trend and current value.

The sparkline displays a range of data that includes six hours before the symptom update time and one hour after the update time.

Table 2. Filters

Filtering options

Limits the list of symptoms to those matching the filter you select. Some filters are similar to data grid headings: Symptom, Status, Criticality, Created on, Canceled on.

Triggered On

Name of the object for which the symptom was generated.

Click the object name to view the object details tabs where you can begin to investigate any additional problems with the object.