You must select the VMs on which you want to install the agent. If you have upgraded an existing installation of vRealize Application Remote Collector, reinstall the agents that you have previously installed.


  • Time synchronization between vRealize Application Remote Collector, vRealize Operations Manager, ESX hosts, and Windows and Linux target VMs is mandatory for secure communication.
  • vRealize Application Remote Collector requires guest operation privileges to install agents on virtual machines. The vCenter Server user account with which the vCenter adapter is configured in vRealize Operations Manager, should have the following permissions: Guest operation modifications, Guest operation program execution, and Guest operation queries.
  • Account privilege prerequisites. See User Account Prerequisites for more details.
  • End-point VM configuration requirements.
    • Linux requirements

      Commands: /bin/bash, sudo, tar, awk, curl

      Packages: coreutils (chmod, chown, cat), shadow-utils (useradd, groupadd, userdel, groupdel)

      Configure mount point on /tmp directory to allow script execution.

    • Windows 2012 R2 requirement

      The end point must be updated with the Universal C Runtime. Refer to the following link for more information.

    • Windows requirement

      The Visual C++ version must be higher than 14.

  • VMware Tools must be installed and running on the VM on which you want to install the agent. For information about supported VMware Tools versions, click this link.


  1. From the Manage Agents tab, click the Install icon. You see the Manage Agent dialog box.
  2. From the How do you want to provide VM Credentials page, complete the following steps:
    1. If you have a common user name and password for all the VMs, select the Common username and password option.
    2. If you have different user names and passwords for all the VMs, select the Enter virtual machine credentials option.
    3. Click Next.
  3. From the Provide Credentials page, depending on whether you have a common credential for all VMs or different credentials for all VMs, enter the following details:
    1. If the selected VMs have a common user name and password, enter the common user name and password.
    2. For different user names and passwords for each VM, download the CSV template and add the required details such as the user name, password for each VM. Use the Browse button to select the template.
    3. The Create run time user on Linux virtual machines, with required permissions as part of agent installation check box is selected by default. For more information, see User Account Prerequisites.
    4. Click Next.
  4. From the Summary page, you can view the list of VMs on which the agent is deployed.
  5. Click Install Agent. Refresh the UI to view the agents that are installed.
    The agent discovers the application services that are installed on the VMs and the application services are displayed in the Services Discovered column in the Manage Agents tab. You can view the status of agent installation from the Agent Status column in the Manage Agents tab.

What to do next

You can manage the services on each agent.