You must upgrade an existing installation of vRealize Application Remote Collector to ensure enhanced compatibility with vRealize Operations Manager. If your deployment is behind a firewall and the VAMI portal cannot check for updates via the Internet, you can use the vRealize Application Remote Collector upgrade ISO file. You must have access to the Internet to download the vRealize Application Remote Collector upgrade ISO file.

Prerequisites

  • Download the vRealize Application Remote Collector upgrade ISO file called VMware vRealize Application Remote Collector 8.3.0 (ISO) from the official VMware download location.
  • You must have the root credentials to log in to the VAMI portal before you perform the upgrade.

Procedure

  1. Upload the vRealize Application Remote Collector upgrade ISO file to the datastore where the vRealize Application Remote Collector appliance is deployed.
  2. Power off the vRealize Application Remote Collector virtual machine.
  3. Mount the vRealize Application Remote Collector upgrade ISO file to the virtual machine.
  4. Power on the vRealize Application Remote Collector virtual machine.
  5. Log in to VAMI using root credentials. The URL to log in to VAMI is:
    https://<IP>:5480
  6. Click Install Updates under Status > Updates.
  7. After the updates have installed, click Reboot in the System tab.

Results

vRealize Application Remote Collector is successfully upgraded. You can check the version number in Update tab under Status in VAMI.

What to do next

  • Update the endpoint agents to discover new services. For more information, see Additional Operations from the Manage Agents Tab.
  • To access the virtual machine appliance through ssh, start the sshd service.
  • Perform the post-installation tasks.