If you configure multiple services and the service names include underscores, then the associated objects have the same display name.

Problem

While monitoring a Windows Services plugin using open source Telegraf, if there are multiple services with names such as, svc1_name1 and svc1_name2 with an underscore in the service names, then both the objects have the same display name.

If you want the display names to have different names, follow these steps.

Solution

  1. Manually edit the service name in vRealize Operations after the Windows Services object is created so that the correct service name is displayed as the display name of the Service object.
  2. Navigate to Environment > Inventory > Objects. Select the Service object with the incorrect name and edit it.
  3. Add the value as entered in the Service Name field to the Display Name field.

    For example, while monitoring a Windows service with the service name SMS_SITE_COMPONENT_MANAGER, if the display name of the current object is Services exec SMS on Windows_OS_on_<windows hostname>, where SMS is the display name, change the display name to Services exec SMS_SITE_COMPONENT_MANAGER on Windows_OS_on_<windows hostname>.

  4. Click OK.