Agent Install Fails on Windows with a Permission Denied Error

In Windows, during bootstrap, when the Telegraf folder is renamed to ucp-telegraf, it can result in a failure because of a permission error.

Problem

Sometimes, there are certain antiviruses running, which prevent the application from renaming or modifying the directory or files. In such a situation, the following error message is displayed:

Install telegraf [unable to install telegraf due to system error : [WinError 5] Access is denied: 'C:\\VMware\\UCP\\ucp-telegraf']"}].

Solution

• ♦ Deactivate the antivirus and then proceed with bootstrapping.