During agent install, new tasks do not progress beyond the Starting phase, from recent tasks. Adapter logs are not written.


Verify that the adapter instance in cloud proxy is in a Data Collecting state. If not, restart the adapter instance from the user interface. From the left menu, navigate to Environment > Inventory > Adapter Instances > VMware vRealize Application Management Adapter Instance. From the Objects tab in the right pane, select the adapter instance and click Stop Collecting and then Start Collecting.