You must reset the password if the admin account password is lost.
When the vRealize Operations password for the built-in admin account is lost, follow these steps to reset it on vApp clusters.
Prerequisites
This procedure requires root account credentials.
- In vRealize Operations vApp deployments, when you log in to the console of the virtual application for the first time, you are forced to set a root password.
- The vRealize Operations console root password can be different than the admin account password that you set when configuring the vRealize Operations primary node.