You must reset the password if the admin account password is lost.

When the vRealize Operations password for the built-in admin account is lost, follow these steps to reset it on vApp clusters.

Prerequisites

This procedure requires root account credentials.
  • In vRealize Operations vApp deployments, when you log in to the console of the virtual application for the first time, you are forced to set a root password.
  • The vRealize Operations console root password can be different than the admin account password that you set when configuring the vRealize Operations primary node.

Procedure

  1. Log in to the master node command-line console as root.
  2. Enter the following command, and follow the prompts.
    $VMWARE_PYTHON_BIN $VCOPS_BASE/../vmware-vcopssuite/utilities/sliceConfiguration/bin/vcopsSetAdminPassword.py --reset