You can use your on-premises vRealize Operations Manager to manage and monitor your cloud infrastructure on VMware Cloud by simply adding your VMware Cloud based vCenter Server into vRealize Operations Manager. You can extend the current set of monitoring, troubleshooting, optimization, and remediation processes of vRealize Operations Manager on to VMware Cloud. It provides you with a hybrid view of your environment.


  • A VPN or a direct connection to set up the bidirectional access between the nodes and remote collectors of vRealize Operations Manager on-premises and VMware Cloud.
  • Scale the existing vRealize Operations Manager cluster before adding the new VMware Cloud SDDC sites. To get the appropriate sizing, see vRealize Operations Manager Online Sizer.

Known Limitations

  • The cloudadmin@vmc.local user in VMware Cloud has limited privileges. In-guest memory collection using VMware tools is not supported with virtual machines on VMware Cloud. Active and consumed memory utilizations continue to work in this case.
  • Cost computation is disabled on the VMware Cloud on AWS inventory since the cost model is different from the on-premises vCenter Server. The cost of infrastructure coming from VMware Cloud on AWS can be managed using vRealize Operations Manager management pack for VMware Cloud on AWS.
  • The compliance workflows in vRealize Operations Manager 8.2 work for virtual machines running on a vCenter Server in VMware Cloud on AWS. The compliance checks for VMware management objects such Hosts, vCenter, and so on, are not available.
  • Only migration planning scenarios with VMware Cloud are supported.
  • Workload optimization including pDRS and host-based business intent does not work because VMware managers cluster configurations.
  • Workload optimization for the cross cluster placement within the SDDC with the cluster-based business intent is fully supported with vRealize Operations Manager 8.2. However, workload optimization is not aware of resource pools and places the virtual machines at the cluster level. A user can manually correct this in the vCenter Server interface.
  • VMware Cloud does not support vRealize Operations Manager plugin.
  • You cannot log in to vRealize Operations Manager using your VMware Cloud vCenter Server credentials.