You must select the VMs on which you want to uninstall the agent.


  • Time synchronization between vRealize Application Remote Collector, vRealize Operations Manager, ESX hosts, and Windows and Linux target VMs is mandatory for secure communication.
  • Guest operation privileges are required to install agents on virtual machines. The vCenter Server user account with which the vCenter adapter is configured in vRealize Operations Manager, should have the following permissions: Guest operation modifications, Guest operation program execution, and Guest operation queries.
  • Account privilege prerequisites. See User Account Prerequisites for more details.
  • End-point VM configuration requirements.
    • Linux requirements

      Commands: /bin/bash, sudo, tar, awk, curl

      Packages: coreutils (chmod, chown, cat), shadow-utils (useradd, groupadd, userdel, groupdel)

      Configure mount point on /tmp directory to allow script execution.

    • Windows 2012 R2 requirement

      The end point must be updated with the Universal C Runtime. Refer to the following link for more information.

    • Windows requirement

      The Visual C++ version must be higher than 14.

  • VMware Tools must be installed and running on the VM on which you want to install the agent.


  1. From the Manage Agents tab, click the Uninstall icon. You see the Manage Agent dialog box.
  2. From the How do you want to provide VM Credentials page, complete the following steps:
    1. If you have a common user name and password for all the VMs, select the Common username and password option.
    2. If you have different user names and passwords for all the VMs, select the Enter virtual machine credentials option.
    3. Click Next.
  3. From the Provide Credentials page, depending on whether you have a common credential for all VMs or different credentials for all VMs, enter the following details:
    1. If your VM has a single user name and password, enter the common user name and password.
    2. For multiple user names and passwords for each VM, download the CSV template and add the details. Use the Browse button to select the template.
    3. Click Next.
  4. From the Summary page, you can view the list of VMs on which the agent is deployed.
  5. Click Uninstall Agent. Refresh the UI to view the progress of agent uninstallation.
    The Agent Status and Services Discovered columns in the workspace indicate that uninstallation is complete and that there are no application services discovered on each agent.

    UAC Enabled Machines on Windows End Points

    The bits are downloaded to the end point. You have to manually uninstall the bits.
    1. From C:\VMware\UCP\downloads, run a bootstrap launcher.
    2. Go to %SYSTEMDRIVE%\VMware\UCP\downloads.
    3. Open cmd with administrator privileges.
    4. Run the cmd /c uaf-bootstrap-launcher.bat > uaf_bootstrap.log 2>&1 command.
    5. View the results from uaf_bootstrap.log.
    6. Verify the status of agent uninstallation from the Agent Status and Last Operation Status columns in the Manage Agents

    For information about installing an agent, see Install an Agent from the UI.