Agent Install Failure Because of the vCenter Server User PermissionsGuest operation privileges are required to install agents on end point virtual machines. Agent Install Failure Because NTP is Not in SyncAfter you install or upgrade to the latest version of cloud proxy, you must set up accurate timekeeping as part of the deployment. If the time settings between cloud proxy and vRealize Operations are not synchronized, you face agent installation and metric collection issues. Ensure time synchronization between the endpoint VMs, vCenter Server, ESX Hosts, cloud proxy and vRealize Operations using the Network Time Protocol (NTP). Agent Install Fails on a Linux End PointInstall of an agent on a Linux end point fails for a non-root user with a specific set of privileges. Agent Install Fails on Windows When UAC is Disabled Agent Install Fails on Windows with a Permission Denied ErrorIn Windows, during bootstrap, when the Telegraf folder is renamed to ucp-telegraf, it can result in a failure because of a permission error. Agent Install Does Not Progress Agent Install Fails Without an Error Message Script Download Fails on a Windows PlatformWhen a file is downloaded from cloud proxy to a Windows end point, it could fail due to security protocols. Parent topic: Troubleshooting